Privacy policy

Dear Sir/Madam,
In accordance with Art. 13 of the EU Regulation 2016/679 and in relation to the information you will receive, for the purposes of the protection of persons and other subjects with regard to the processing of personal data, we inform you as follows:

1. Purpose of the Processing
The data you provide will be used exclusively for the purpose of compulsory notification of accommodation to the competent authorities and for the issue of the tax document at the end of your stay.
2. Modalities of Data Processing
The manner in which the personal data will be processed involves the use of a PMS specifically designed for hotel management, called Kross Booking, owned by the company Solution Plus s.r.l., based in Bari. The data could also be used and displayed on external platforms, in case of implementation of additional services.
3. Provision of data
The conferment of data for the purposes mentioned in point 1 is mandatory for Public Security and tax reasons.
4. Communication and dissemination of data
The data provided will be communicated exclusively to the owners/managers of the accommodation units and to the competent authorities, who may request access at any time for the purposes granted to them. No dissemination to third parties for marketing or advertising purposes is envisaged.
The data requested in the "Payment" section, relating to the personal credit card, are held solely as a guarantee for amounts not covered by pre-payment via online or offline platforms. Under no circumstances shall the card be debited without first obtaining explicit authorisation from the card holder, requested by telephone, email or chat. The CC data entered in the management system is automatically deleted on departure and cannot be recovered in any way by either Gestioni Turistiche Verona or Solution Plus.
5. Data Controller
The data controller of personal data is Gestioni Turistiche Verona di Stefania Lunedì, with head office in Via Ventura, 2/A - 37135 - Verona (VR) - Fiscal Code: LNDSFN83S50F152T - VAT No.: 04818800239
6. Rights of the interested party
At any time, you may exercise, pursuant to Articles 15 to 22 of EU Regulation no. 2016/679, the right to:
(a) request confirmation of the existence or otherwise of your personal data;
b) obtain information about the purposes of the processing, the categories of personal data, the recipients or categories of recipients to whom the personal data have been or will be communicated and, when possible, the storage period;
c) obtain rectification and erasure of data
d) obtain the restriction of processing
d) obtain the restriction of the processing;
e) obtain portability of the data, i.e. receive them from a data controller, in a structured, commonly used and machine-readable format, and transmit them to another data controller without hindrance
f) to object to the processing at any time and also in the case of processing for direct marketing purposes;
g) object to automated decision-making concerning natural persons, including profiling;
h) request from the data controller access to and rectification or erasure of personal data or restriction of the processing of personal data concerning him/her or to object to the processing thereof, in addition to the right to data portability
i) withdraw consent at any time without prejudice to the lawfulness of the processing based on the consent given before the revocation; j) lodge a complaint with a supervisory authority.
You may exercise your rights by sending a written request to Gestioni Turistiche Verona at the e-mail address [email protected].
6. Duration
The data relating to your booking will be stored for the time envisaged by current legislation and, in any case, for a period of no more than 10 years, as well as for storage periods suitable for guaranteeing any legal protection for the Data Controller or Manager/Owner.

GESTIONITURISTICHEVERONA APP SPECIFIC INFORMATION
The GestioniTuristicheVerona app may request the use of your location. If explicitly requested by the application, this permission has the sole purpose of guaranteeing its correct technical functioning.

Data relating to the user's location are NOT collected by the data controller in any way.

Verona,
Read and signed today with acceptance of the terms.